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Showing posts with label planning. Show all posts
Showing posts with label planning. Show all posts

Tuesday, March 22, 2011

How to overcome the failure of the company by planning for the worst, but hoping for the best

If you had ten thousand dollars and I were to offer you the opportunity to invest in a situation that required: 10 hours of your work day (and some weekends), large amounts of additional stress, the potential to lose your family, friends, and your peace of mind - all with a 90% chance that you would fail, would you invest in it?


Probably not.


Then why in the world do entrepreneurs invest so much in a small business?


Thriving in Failure


The greatest lesson that real life can teach us is that, when it comes to a business enterprise, many of our attempts will fail, while a very few will succeed.


Now, this article is not only about the prevention of business failure, but also about how to overcome business failure - because it is bound to happen at times.


There is an essential principle that exists that can enhance the lives of business owners even if they fail. And that is:


"Great businesses plan for the worst, yet hope for the best."


By hoping for the best, yet preparing for the worst one can prepare for and even survive the devastation of business failure and become all the better and smarter for it.


You see, if an entrepreneur can survive failure, they will only be smarter, more experienced and more determined the next time around. Since it is in the nature of business leaders to continually create new ideas, it will only benefit them to fail, and to learn valuable lessons from their mistakes.


History is full of business entrepreneurs that had countless failures before the idea or idea that propelled them to greatness was finally discovered. Yet, this is possible only if an entrepreneur can survive the devastation of failure.


What are the ways to survive and thrive even in failure? Though there are many I will focus on the most important ones which include, managing expectations, limiting liability, avoiding personal guarantees, and having adequate cash reserves.


Managing Expectations


What expectations should a business leader have in their mind? The reality is that there is a very great chance that their enterprise will fail. By accepting this fact, one is less likely to cross emotional boundaries by investing an unwholesome amount of time and energy into an enterprise.


One would be less likely to skip a child's birthday party, or be late to a dinner appointment with a spouse. One would be less likely to invest the family's life savings is an idea that may or may not be successful.


Yet, one would be more likely to be prepared for the forces beyond ones control, such as an economic downturn, but a new and stronger competitor - and be able to make the best decisions that will prepare the organization to overcome whatever challenges that come against it.


Limiting Liability


I believe this simple step can practically save a business owner from the vast majority of headaches and heartaches that those who do fail have to endure. The idea is to structure the business enterprise in such a way as to protect the owners from the potential liability that exists when dealing with the public.


The first method is to obtain sufficient liability insurance, to transfer all of the organization's liability to a third party (insurance company) for a portion of the cost. The additional legal and business assistance of wide third party insurers can also benefit an organization when facing challenges brought about by the consequences of liability.


The second method is to take on a legal form designed to limit the liability of the organization due to its structure. Establishing the organization as a C-Corp, S-Corp or Limited Liability Company automatically provides liability protection to the owners, for most situations with few exceptions.


A third method is to create multiple corporations in order to separate the assets of the organization from the entity that do business with the public. If ever a liability issue arose with the entity doing business with the public, it will not be legally entitled to go after the assets because they are owned by a separate entity.


Avoiding Personal Guarantees


There will be many opportunities in a business life when the business leader will decide on a course of action and will be required to put up collateral. He or she will be asked to pledge assets to guarantee a loan or other agreement to secure the arrangement for the lender by making it less likely of default. Usually those assets will either be business assets, personal assets or both.


The truth is that if there is a potential for default, then most likely, it will happen. In order for the business leader to avoid bringing the pain and challenges home, they will do well to avoid giving any personal guarantees.


Now this may mean that you may not get the loan for the lender does not want to take a chance on a deal unless the business owners give a personal guarantee. So be it. To best protect for the worst possible situation, it is best for the owners to never personally guarantee any loan, or any arrangement that will bring recourse against the business owners in case of default.


Is it worth losing your house over an idea that had a slim chance at succeeding anyway?


The truth is that if a loan cannot be acquired, or an arrangement cannot be made without personal guarantees, then a wise business owner would patiently wait for safer and more lucrative opportunities to arrive without selling their soul to the devil to do it.


Having Adequate Cash Reserves


The main cause of the failure of most businesses is that they run out of money. The truth is that this happens because of a lack of proper money management by the organization's leader.


The main area that can tip an organization in either direction is the effort the business leader makes to have an adequately funded cash reserve. As a matter of fact, a sustainable business enterprise should not be started until an adequate cash fund of at least six months to a year's worth of business expenses is held in reserve.


As the organization operates, additional funds are added to the existing cash reserves. Then reserves are invested to continue growing the organization's cash position, so that in case of emergencies, the cash reserves can be utilized and replenished by the returns on its investment.


During difficult economic times, or if new opportunities are available, the cash reserves would be able to adequately meet all of the organization's financial needs.


The other result of having adequate cash reserves is the less dependence on debt. An organization with a well funded cash reserve can also better determine the optimal use of debt in its financial strategy to obtain the optimal capital structure that will maximize its potential to better achieve its organization's mission.


In conclusion, failure is an inevitable progression of business ventures, purpose business greatness can be maintained in the midst of failure. As a matter of fact, business greatness grows from the ashes of business failure if an organization is properly prepared in attitude, structure, and its cash position.


The business leader must accept the reality of the challenges of the marketplace - and though he or she hopes for the best outcome from their endeavors, they need to prepare diligently for the challenging realities that surrounds the environment of business.


The more small business owners accept that failure is an option, the more the option for greatness comes closer and closer to them.


 

Wednesday, March 16, 2011

Online Business calendar helps to automate the Service-oriented enterprises improve planning procedures

Today's tech-savvy customers know what they want out of their service providers. Obviously, good customer service, quality and value are important, just as they've always been. These are pillars that help small businesses grow and succeed. Another factor that's becoming increasingly important for owners and operators, regardless of the type of services they provide, is the ability for their customers to interact with the business and conduct transactions online, specifically scheduling appointments and booking reservations. An online business calendar is the perfect tool to accomplish this.


ONLINE BUSINESS CALENDAR: THE BASICS


An online business calendar is a term many small businesses use when referring to online appointment-scheduling software, a cloud-based technology that offers owners, operators and staff functionality to completely automate, streamline and improve their booking procedures. Typically, these applications are classified as software as a service (SaaS) programs, "pay-as-you-go" services that usually don't require contracts, expensive hardware, downloads or installations, or in-house or contracted IT support. All that's necessary to implement and use the software is an Internet connection. You simply access the online business calendar just as you would any Web site.


Although functionality can vary among providers, standard features found in many online business calendar applications include:


? Online customer self-scheduling. Ask any small business owner that utilizes an online scheduler calendar what's their favorite feature and most will say its online customer self-scheduling. This feature alone can completely automate the entire scheduling process, as it gives customers the ability to book their services at any time of day and when it's most convenient for them. The system does the rest and automatically books the individual without any additional effort from the owner or his or her staff.


? Automated e-mail and text message reminders. Reminders continue to be an important tool in keeping open time slots full. In fact, studies show that reminders of any kind can decrease the "no-show" rate by over 50 percent. However, reminders can require a considerable amount of staff time and resources, especially if done manually. Some online business calendar applications take the effort out of this important task by automatically sending out e-mail and text reminders prior to a scheduled appointment or reservation. Owners or operators simply select when they want the reminder sent, such as one or three days before the customer's appointment or reservation, and the system does the rest.


? Record-keeping and reporting. Another benefit to an online business calendar is data management and storage. In short, the software can centralize all customer and appointment/reservation information in one easy-to-access location. Before implanting online scheduling software into their operations, most owners and staff would record appointment and customer information in multiple paper appointment books, spreadsheets, folders and other documents. Not only is this manner of scheduling time-consuming, it forces one to juggle back and forth between pages, files and documents to locate details on a specific customer or appointment. It can also make it a hassle to compile all of this information for a report. An online scheduler calendar makes it easy to quickly locate data on an individual or details about his or her appointment. Many also allow users to effortless create and download standard reports.


? E-marketing solutions. Reaching out to customers through e-newsletters and messages keeps them the loop on discounts, specials and other news. Keeping track of their e-mail contact information, however, can be tedious. Since an online business calendar centralizes all data in one spot, customer information is easy to access, including e-mail addresses. Some online scheduler calendars even allow users to send messages right through the software, instead of having to download it into an Excel or other file (although this option is usually available as well).


Other popular functionality available in some online business calendars include online customer payment options, repeat customer reminders (sent to individuals after a specific time of inactivity), gift certificates and package bundles of several service appointments.


HOW IT HELPS SERVICE PROVIDERS IMPROVE OPERATIONS, SAVE TIME AND MONEY


In addition to making it easier for customers to book appointments and reservations, an online business calendar can help a business save time and money and, ultimately, even help it grow. Although one of the main reasons many small businesses implement online scheduling is to provide a convenient way for individuals to schedule online, they soon find out that many of the features are beneficial to overall operations as well.


When properly implemented, an online business calendar can:


? Save time. Besides being convenient for customers, online self-scheduling can dramatically reduce the number of appointment phone calls and e-mails that must be answered by the owner or staff. This, in turn, frees them up for more important tasks. In cases where a business schedules a large number of daily appointments and reservations, an online scheduler calendar can eliminate the need to bring in a new staff member solely to handle scheduling.


? Save money. As the old saying goes, "Time is money." The time savings from an online business calendar quickly equates into monetary savings, when you factor in employee salaries or an owner's time. Additionally, automated e-mail and text message reminders, as mentioned above, can help reduce "no-shows". This means fewer time slots will go unfilled...and more revenue from services rendered. And since the scheduling software provider typically oversees the maintenance of the software, an owner or operator does not to budget for any IT support, since all updates, upgrades and technical issues are addressed by the provider.


? Keep a business open 24 hours a day. An online scheduler calendar can keep a service provider open 24 hours a day, even if its business hours are only 9 to 5. Many people these days simply do not have the time to book a service appointment during the day, and instead conduct most of their daily transactions in the evening or early morning. And they'd much rather book an appointment instead of leaving a message requesting one. A service that offers 24-7 booking will undoubtedly see an increase in scheduled services.


? It makes a business more competitive. In addition to those individuals who are unable to make an appointment over the phone during normal business hours, there are those who simply do not want to pick up the phone and prefer to conduct all of the daily transactions online. In some instances, an individual may not even consider a service provider if it doesn't offer online scheduling. Not providing an online option for booking a service can put a business at a major disadvantage, especially if its competitors do offer it.


Implementing a new technology into a small business operation need not be a frightening endeavor, especially if it's SaaS application such as an online business calendar. Online scheduling software providers have made it easy to add this technology into any service-based business with a minimal amount of effort and cost. It's an affordable and smart solution that both customers and business owners will appreciate.


Eric Richard is the public relations specialist for Appointment-Plus, an online business calendar software program that has booked over 60 million appointments and reservations since its launch in 2001. Over 4,500 businesses throughout the United States, Canada and 10 other countries rely on the online business calendar software for such tasks as scheduling customer reservation and appointment times, booking rooms, facilities and equipment, accepting online payments, sending reminders, and e-marketing. Over 1.5 million appointments are booked monthly with Appointment-Plus. Its developer is StormSource, a Scottsdale, Ariz.-based technology firm specializing in the development of online appointment software for a wide variety of applications and industries. Geared primarily toward small businesses such as doctors' offices, spas, health clubs and massage therapists, users of Appointment-Plus also include Fortune 500 companies; colleges and universities; healthcare agencies and facilities; federal and local government; and freight and delivery services.


Article Source: http://EzineArticles.com/?expert=Eric_Richard

Eric Richard - EzineArticles Expert Author

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